Getting Support on TightVNC

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TightVNC is free software, so it comes with no warranty, and we do not guarantee free support. However, there are several ways to get support on TightVNC installation, configuration and usage.

Where to Ask Questions?

Short answer: in TightVNC mailing lists. See the instructions here.

Most importantly, please do not contact TightVNC developers directly. Most likely, there will be no response. We apologize for the inconvenience, but we have been receiving far too much e-mail. Thus, we cannot answer to individual help requests. From the other side, we offer individual e-mail support in exchange for donations to our project.

If you have a question, it might be a good idea to search for existing answers first:

• read the list of Frequently Asked Questions (also see the VNC FAQ)
• browse or search TightVNC mailing lists (see Searching List Archives)
• search VNC mailing list
• search the Web with Google

Subscribe to Announcements

You can be easily notified when new releases of TightVNC are available. To start receiving announcements, subscribe to the TightVNC-Announce mailing list (low traffic). See the instructions here. Note that all the announcements are also copied to the general TightVNC mailing list (see above), so normally you don't have to subscribe to both lists.

Contribute to the Project

We provide a higher level of support to individuals and companies who have contributed to our project in some way. There is a number of ways to contribute, see more details here.

If You Have Discovered a Bug...

... read the instructions on how to submit a bug report.

If You Would Like to Suggest a New Feature...

... read the instructions on how to submit a feature request.